AI tool summary for DPOs and governors
Character.ai
Character Technologies, Inc. · Facts last checked 2026-10-23 · Printed 23 October 2026
AI Prefect
Staff: Red · Not recommended for school data
- Trains on what you type by default, with no school-level opt-out stated
Pupils: Red · Not recommended for school data
- Trains on what you type by default, with no school-level opt-out stated
| Supplier | Character Technologies, Inc. |
|---|---|
| Category | companion / role-play chatbot |
| Pupil-facing | not stated |
| Processor or controller | not stated |
| Where data is stored | not stated |
| Trains AI models on inputs | YES by default (UK opt-out: Settings > Account > Model Improvement) |
| How long inputs are kept | not stated |
| Data processing agreement (DPA) | not stated |
| Signs individual DPAs with schools | not stated |
| UK GDPR representative / DPO | not stated |
| Minimum age | 16+ in the UK; under-18s have no open-ended chat since Nov 2025 |
| Key safety note | companion chatbot - high safeguarding risk for pupils |
| Main use | General AI assistant / chatbot |
Better-rated alternatives for the same use: ChatGPT Edu (Green), Gemini app (Workspace for Education) (Green), Microsoft 365 Copilot (Green)
Before using it: check the minimum age fits your pupils, confirm a data processing agreement is in place, switch off AI training where possible, and record the decision in your DPIA.
Sources: https://character.ai/tos · https://blog.character.ai/u18-chat-announcement/ · https://character.ai/model-training
Full entry: aiprefect.co.uk/tools/character-ai. Rating is a rules-based summary of the supplier’s published terms. “Not stated” means we could not find it in their documents. This is not legal advice and does not replace your DPIA.