Course Hero (AI)

Learneo Inc · homework help / document sharing · Last checked 2026-10-23

Rating: a rules-based summary of the supplier’s published terms. Not legal advice and not a substitute for a DPIA. How it’s worked out

Staff and pupils: RED Not recommended for school data

Why red:

How is this rated?

Key facts

Trains on what you type
Yes
Where data is stored
Not stated
Minimum age
Not stated
Use case
Homework answer and solver apps
Sector
Schools
Research status
Sourced

Safer alternatives

Same main use (Homework answer and solver apps) and sector, rated better for the same audience. Alternatives are suggested from our published ratings; check they meet your needs. How alternatives are chosen

Staff and pupils

No better-rated alternative found yet: here’s what to look for.

  • It acts as a processor for your school (not a controller)
  • It doesn’t train its AI on what you type
  • Data stays in the UK/EU, or transfer safeguards (standard contractual clauses, the UK IDTA or adequacy) are stated
  • There is a data processing agreement (DPA) for schools
  • The minimum age fits your pupils, or pupils use it through a school account

We’ve logged this gap and will research tools for it in our weekly update.

New here? Each field has a short explanation underneath. Our getting started guide explains what to look for and what to do next.

About the tool

SupplierThe company that makes and runs the tool.
Learneo Inc
WebsiteWhere we found the main information about the tool.
https://www.coursehero.com/
CategoryWhat sort of tool it is, for example a chatbot or a lesson-planning helper.
homework help / document sharing
Pupil-facingWhether pupils use it directly, or only staff. Pupil use needs extra care.
yes - students (consumer)

Your data

Processor or controllerA processor only uses data on your school’s instructions. A controller makes its own decisions about the data, which means your school has less say.
not stated
Where data is storedWhich country the data is stored in. UK or EU storage is usually simpler for schools.
not stated
Trains AI models on inputsWhether what you type (or upload) may be used to improve the supplier’s AI. “No” is what you want for anything about pupils or staff.
YES - collected data including uploads may train AI models
How long inputs are keptHow long the supplier keeps what you type before deleting it.
AI chat/search inputs up to 120 days

Agreements and contacts

Privacy noticeThe supplier’s privacy notice: their own explanation of what they do with personal data.
https://assets.coursehero.com/privacy-policies/privacy_policy_master.html
Data processing agreement (DPA)The data processing agreement: the contract that sets out how the supplier must look after your school’s data.
not stated
Signs individual DPAs with schoolsWhether the supplier will sign a data agreement with your school specifically, rather than just standard online terms.
not stated
UK GDPR representative / DPOWhether the supplier names a data protection officer or UK representative you can contact about data questions.
not stated

Age and safety

Minimum ageThe youngest age the supplier allows to use the tool. Check this before any pupil uses it.
not stated
Key safety noteAnything else worth knowing, such as admin controls or content filtering.
uploaded documents treated as public content
Research statusHow complete our research on this tool is.
sourced

Sources

  1. assets.coursehero.comhttps://assets.coursehero.com/privacy-policies/privacy_policy_master.html
  2. support.coursehero.comhttps://support.coursehero.com/hc/en-us/articles/25651240929943-How-is-artificial-intelligence-AI-used-on-Course-Hero

Change history

No changes recorded since this entry was first published.

See all recent changes

Quick answers

Is Course Hero (AI) safe for UK schools?

AI Prefect rates Course Hero (AI) Red for staff use (Trains on what you type by default, with no school-level opt-out stated) and Red for pupil use (Trains on what you type by default, with no school-level opt-out stated). This is based on the supplier's published documents, last checked 2026-10-23. It is not legal advice; complete your own DPIA.

Does Course Hero (AI) train on our data?

According to the supplier's published documents: YES - collected data including uploads may train AI models.

Where is Course Hero (AI) data stored?

Not stated in the supplier's published documents.

What age is Course Hero (AI) for?

Not stated. The supplier does not publish a minimum age we could find.

Is there a safer alternative to Course Hero (AI)?

We have not yet found a better-rated tool with the same main use. Our tool page lists what to look for instead.

Generated only from the facts above. “Not stated” means the supplier doesn’t publish it.

Tell me if this rating changes

Suppliers change their terms. Leave your email and we’ll let you know if the rating for Course Hero (AI) changes. Nothing else.

Spotted something out of date? Suppliers change their terms. Tell us and we will re-check it. This page is not legal advice; complete your own DPIA.