Is HeyGen safe for UK schools?

AI Prefect rates HeyGen Red for staff use (This plan trains on what you type by default; only a per-user opt-out (business/education plans are listed separately)) and Red for pupil use (This plan trains on what you type by default; only a per-user opt-out (business/education plans are listed separately); Supplier says it is not for pupils; Minimum age 18: not suitable for under-18s). This is based on the supplier's published documents, last checked 2026-10-23. It is not legal advice; complete your own DPIA.

Does HeyGen train on our data?

According to the supplier's published documents: YES - user content may train models unless opted out; enterprise excluded.

Where is HeyGen data stored?

Not stated in the supplier's published documents.

Is there a safer alternative to HeyGen?

Better-rated tools with the same main use and sector: Descript (amber), Pictory (amber), Synthesia (amber).

HeyGen

HeyGen · AI video avatars · Last checked 2026-10-23

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Rating: a rules-based summary of the supplier’s published terms. Not legal advice and not a substitute for a DPIA. How it’s worked out

Staff and pupils: RED Not recommended for school data

Why red:

This plan trains on what you type by default; only a per-user opt-out (business/education plans are listed separately)

How is this rated?

Key facts

Trains on what you type: Yes
Where data is stored: Not stated
Minimum age: 18+
Use case: AI video creation
Sector: Schools, Further education (FE), Higher education (HE)
Research status: Sourced

Safer alternatives

Same main use (AI video creation) and sector, rated better for the same audience. Alternatives are suggested from our published ratings; check they meet your needs. How alternatives are chosen

For staff use

Descript · Amber
4 caution points: Doesn’t say if it is a processor or controller
Pictory · Amber
4 caution points: Doesn’t say if it is a processor or controller
Synthesia · Amber
4 caution points: Doesn’t say if it is a processor or controller

For pupil use

Descript · Amber
5 caution points: Doesn’t say if it is a processor or controller
Pictory · Amber
5 caution points: Doesn’t say if it is a processor or controller

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About the tool

SupplierThe company that makes and runs the tool.: HeyGen
WebsiteWhere we found the main information about the tool.: https://www.heygen.com/
CategoryWhat sort of tool it is, for example a chatbot or a lesson-planning helper.: AI video avatars
Pupil-facingWhether pupils use it directly, or only staff. Pupil use needs extra care.: no - 18+ only

Your data

Processor or controllerA processor only uses data on your school’s instructions. A controller makes its own decisions about the data, which means your school has less say.: not stated
Where data is storedWhich country the data is stored in. UK or EU storage is usually simpler for schools.: not stated
Trains AI models on inputsWhether what you type (or upload) may be used to improve the supplier’s AI. “No” is what you want for anything about pupils or staff.: YES - user content may train models unless opted out; enterprise excluded
How long inputs are keptHow long the supplier keeps what you type before deleting it.: not stated

Agreements and contacts

Privacy noticeThe supplier’s privacy notice: their own explanation of what they do with personal data.: https://www.heygen.com/privacy
Data processing agreement (DPA)The data processing agreement: the contract that sets out how the supplier must look after your school’s data.: not stated
Signs individual DPAs with schoolsWhether the supplier will sign a data agreement with your school specifically, rather than just standard online terms.: not stated
UK GDPR representative / DPOWhether the supplier names a data protection officer or UK representative you can contact about data questions.: not stated

Age and safety

Minimum ageThe youngest age the supplier allows to use the tool. Check this before any pupil uses it.: 18
Key safety noteAnything else worth knowing, such as admin controls or content filtering.: not stated
Research statusHow complete our research on this tool is.: sourced

Sources

heygen.comhttps://www.heygen.com/terms
heygen.comhttps://www.heygen.com/privacy

Change history

No changes recorded since this entry was first published.

See all recent changes

Quick answers

Is HeyGen safe for UK schools?: AI Prefect rates HeyGen Red for staff use (This plan trains on what you type by default; only a per-user opt-out (business/education plans are listed separately)) and Red for pupil use (This plan trains on what you type by default; only a per-user opt-out (business/education plans are listed separately); Supplier says it is not for pupils; Minimum age 18: not suitable for under-18s). This is based on the supplier's published documents, last checked 2026-10-23. It is not legal advice; complete your own DPIA.
Does HeyGen train on our data?: According to the supplier's published documents: YES - user content may train models unless opted out; enterprise excluded.
Where is HeyGen data stored?: Not stated in the supplier's published documents.
What age is HeyGen for?: 18.
Is there a safer alternative to HeyGen?: Better-rated tools with the same main use and sector: Descript (amber), Pictory (amber), Synthesia (amber).

Generated only from the facts above. “Not stated” means the supplier doesn’t publish it.

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