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AI tool summary for DPOs and governors

NetSupport DNA (Risk Index)

NetSupport Ltd · Facts last checked 2026-10-23 · Printed 23 October 2026

AI Prefect

Staff: Amber · Use with caution
  • Training depends on plan or settings
  • Processor/controller role depends on how it is used
  • Data may be stored outside the UK/EU; safeguards not stated
Pupils: Amber · Use with caution
  • Training depends on plan or settings
  • Processor/controller role depends on how it is used
  • Data may be stored outside the UK/EU; safeguards not stated
SupplierNetSupport Ltd
Categorydevice monitoring / safeguarding
Pupil-facingyes - monitors pupils
Processor or controllerschool runs it on its own servers; NetSupport has no access
Where data is storedon the school's own servers
Trains AI models on inputsnot applicable - contextual risk scoring runs locally
How long inputs are keptset by the school
Data processing agreement (DPA)not stated
Signs individual DPAs with schoolsnot stated
UK GDPR representative / DPOnot stated
Minimum agenot stated
Key safety notecan record typed phrases, screenshots, screen recordings and optionally webcam images
Main useWeb filtering and online monitoring

Better-rated alternatives for the same use: Lightspeed Alert / Filter (Amber), Securly (filter and AI Chat) (Amber), Impero (classroom management / wellbeing) (Amber)

Before using it: check the minimum age fits your pupils, confirm a data processing agreement is in place, switch off AI training where possible, and record the decision in your DPIA.

Sources: https://www.netsupportdna.com/education/safeguarding/ · https://resources.netsupportsoftware.com/resources/gdpr/NetSupport%20DNA%20Education%20GDPR.pdf · https://www.netsupportdna.com/education/data-protection/
Full entry: aiprefect.co.uk/tools/netsupport-dna. Rating is a rules-based summary of the supplier’s published terms. “Not stated” means we could not find it in their documents. This is not legal advice and does not replace your DPIA.