AI tool summary for DPOs and governors

Smoothwall Monitor

Smoothwall (Qoria) · Facts last checked 2026-10-23 · Printed 23 October 2026

AI Prefect

Staff: Amber · Use with caution

Doesn’t say whether it trains on what you type
Data may leave the UK/EU; safeguards stated but no school DPA found
No school DPA found

Pupils: Amber · Use with caution

Doesn’t say whether it trains on what you type
Data may leave the UK/EU; safeguards stated but no school DPA found
No school DPA found

Supplier	Smoothwall (Qoria)
Category	safeguarding / digital monitoring
Pupil-facing	yes - monitors pupil devices
Processor or controller	processor (school is controller)
Where data is stored	primarily UK, with some access/processing in the US under contractual safeguards
Trains AI models on inputs	not stated
How long inputs are kept	screenshots, text and redacted data kept 15 months then deleted
Data processing agreement (DPA)	not stated
Signs individual DPAs with schools	not stated
UK GDPR representative / DPO	not stated
Minimum age	not stated
Key safety note	AI flags are reviewed by a UK-based, DBS-checked human moderation team who can see screenshots and typed/viewed text
Main use	Web filtering and online monitoring

Better-rated alternatives for the same use: Lightspeed Alert / Filter (Amber), Securly (filter and AI Chat) (Amber), Impero (classroom management / wellbeing) (Amber)

Before using it: check the minimum age fits your pupils, confirm a data processing agreement is in place, switch off AI training where possible, and record the decision in your DPIA.

Sources: https://monitorhelp.smoothwall.com/hc/en-gb/articles/6855151365020-Frequently-Asked-Questions-About-Monitor · https://d180ur4pf89izg.cloudfront.net/uploads/asset/attachment/5757/Privacy_Policy_-_Smoothwall_Monitor.pdf
Full entry: aiprefect.co.uk/tools/smoothwall-monitor. Rating is a rules-based summary of the supplier’s published terms. “Not stated” means we could not find it in their documents. This is not legal advice and does not replace your DPIA.