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| Field | Medly AI |
|---|---|
| Staff rating | Red Trains on what you type by default, with no school-level opt-out stated |
| Pupil rating | Red Trains on what you type by default, with no school-level opt-out stated |
| Main use | AI tutor |
| SupplierThe company that makes and runs the tool. | Medly AI Ltd (ICO ZB724661) |
| CategoryWhat sort of tool it is, for example a chatbot or a lesson-planning helper. | AI tutor / GCSE and A-level revision |
| Pupil-facingWhether pupils use it directly, or only staff. Pupil use needs extra care. | yes - students; teacher dashboard for classes |
| Processor or controllerA processor only uses data on your school’s instructions. A controller makes its own decisions about the data, which means your school has less say. | controller (privacy policy) |
| Where data is storedWhich country the data is stored in. UK or EU storage is usually simpler for schools. | may be stored outside the UK including the US (UK Addendum / adequacy safeguards) |
| Trains AI models on inputsWhether what you type (or upload) may be used to improve the supplier’s AI. “No” is what you want for anything about pupils or staff. | YES - may use AI input and output data (including personal data) to fine-tune, train or develop its AI; third-party LLMs (OpenAI, Anthropic, Google) act as processors and do not train |
| How long inputs are keptHow long the supplier keeps what you type before deleting it. | AI inputs/outputs kept while account active plus 2 years; account data plus 6 years; teacher uploads plus 2 years |
| Data processing agreement (DPA)The data processing agreement: the contract that sets out how the supplier must look after your school’s data. | not stated |
| Signs individual DPAs with schoolsWhether the supplier will sign a data agreement with your school specifically, rather than just standard online terms. | not stated |
| UK GDPR representative / DPOWhether the supplier names a data protection officer or UK representative you can contact about data questions. | DPO contact: contact@medlyai.com |
| Minimum ageThe youngest age the supplier allows to use the tool. Check this before any pupil uses it. | 13 (terms 4.3); contracts by over-18s or parents |
| Key safety noteAnything else worth knowing, such as admin controls or content filtering. | tutor chats are not shared with teachers; students consent to join a class; safeguarding leads DBS-checked; says it follows DfE product safety standards |
| Research statusHow complete our research on this tool is. | sourced (privacy policy updated 23 Apr 2026, terms and safety page read 2 Nov 2026; no DPA published) |
| Last checked | 2026-11-02 |
Ratings are a rules-based summary of each supplier’s published terms. Not legal advice. How we rate tools