Medly AI
Medly AI Ltd (ICO ZB724661) · AI tutor / GCSE and A-level revision · Last checked 2026-11-02
For teachers
Medly AI can take routine practice questions so you are not the only person a pupil can ask during that practice. You still teach the idea. There is no honest weekly total to put on a whole class. Listen often enough to hear whether the tutor is teaching the method you teach.
Illustration, not a measured result. This describes the job the tool is listed for. It is not a time saving we measured, not a guarantee, not data from a school, and not part of the red, amber or green rating.
Rating: a rules-based summary of the supplier’s published terms. Not legal advice and not a substitute for a DPIA. How it’s worked out
Staff and pupils: RED Not recommended for school data
Why red:
Key facts
- Trains on what you type
- Yes
- Where data is stored
- Mixed
- Minimum age
- 13–17
- Use case
- AI tutor
- Sector
- Schools, Further education (FE)
- Research status
- Sourced
Safer alternatives
Same main use (AI tutor) and sector, rated better for the same audience. Alternatives are suggested from our published ratings; check they meet your needs. How alternatives are chosen
Staff and pupils
- Skye AI maths tutor (Third Space Learning) · Amber
4 caution points: Doesn’t say if it is a processor or controller
New here? Each field has a short explanation underneath. Our getting started guide explains what to look for and what to do next.
About the tool
- SupplierThe company that makes and runs the tool.
- Medly AI Ltd (ICO ZB724661)
- WebsiteWhere we found the main information about the tool.
- https://www.medlyai.com/uk (opens in a new tab)
- CategoryWhat sort of tool it is, for example a chatbot or a lesson-planning helper.
- AI tutor / GCSE and A-level revision
- Pupil-facingWhether pupils use it directly, or only staff. Pupil use needs extra care.
- yes - students; teacher dashboard for classes
Your data
- Processor or controllerA processor only uses data on your school’s instructions. A controller makes its own decisions about the data, which means your school has less say.
- controller (privacy policy)
- Where data is storedWhich country the data is stored in. UK or EU storage is usually simpler for schools.
- may be stored outside the UK including the US (UK Addendum / adequacy safeguards)
- Trains AI models on inputsWhether what you type (or upload) may be used to improve the supplier’s AI. “No” is what you want for anything about pupils or staff.
- YES - may use AI input and output data (including personal data) to fine-tune, train or develop its AI; third-party LLMs (OpenAI, Anthropic, Google) act as processors and do not train
- How long inputs are keptHow long the supplier keeps what you type before deleting it.
- AI inputs/outputs kept while account active plus 2 years; account data plus 6 years; teacher uploads plus 2 years
Agreements and contacts
- Privacy noticeThe supplier’s privacy notice: their own explanation of what they do with personal data.
- https://www.medlyai.com/uk/privacy (opens in a new tab)
- Data processing agreement (DPA)The data processing agreement: the contract that sets out how the supplier must look after your school’s data.
- not stated
- Signs individual DPAs with schoolsWhether the supplier will sign a data agreement with your school specifically, rather than just standard online terms.
- not stated
- UK GDPR representative / DPOWhether the supplier names a data protection officer or UK representative you can contact about data questions.
- DPO contact: contact@medlyai.com
Age and safety
- Minimum ageThe youngest age the supplier allows to use the tool. Check this before any pupil uses it.
- 13 (terms 4.3); contracts by over-18s or parents
- Key safety noteAnything else worth knowing, such as admin controls or content filtering.
- tutor chats are not shared with teachers; students consent to join a class; safeguarding leads DBS-checked; says it follows DfE product safety standards
- Research statusHow complete our research on this tool is.
- sourced (privacy policy updated 23 Apr 2026, terms and safety page read 2 Nov 2026; no DPA published)
Sources
Change history
No changes recorded since this entry was first published.
Quick answers
Is Medly AI safe for UK schools?
- AI Prefect rates Medly AI Red for staff use (Trains on what you type by default, with no school-level opt-out stated; Supplier acts as a data controller, not a processor for the school) and Red for pupil use (Trains on what you type by default, with no school-level opt-out stated; Supplier acts as a data controller, not a processor for the school). This is based on the supplier's published documents, last checked 2026-11-02. It is not legal advice; complete your own DPIA.
Does Medly AI train on our data?
- According to the supplier's published documents: YES - may use AI input and output data (including personal data) to fine-tune, train or develop its AI; third-party LLMs (OpenAI, Anthropic, Google) act as processors and do not train.
Where is Medly AI data stored?
- may be stored outside the UK including the US (UK Addendum / adequacy safeguards).
What age is Medly AI for?
- 13 (terms 4.3); contracts by over-18s or parents.
Is there a safer alternative to Medly AI?
- Better-rated tools with the same main use and sector: Skye AI maths tutor (Third Space Learning) (amber).
Generated only from the recorded facts on this page, not from the “For teachers” illustration. “Not stated” means the supplier doesn’t publish it.
Spotted something out of date? Suppliers change their terms. Tell us and we will re-check it. This page is not legal advice; complete your own DPIA.