Attend (School Synergy)

School Synergy · attendance · Last checked 2026-10-23

Rating: a rules-based summary of the supplier’s published terms. Not legal advice and not a substitute for a DPIA. How it’s worked out

Pupils: RED Not recommended for school data

Why red:

How is this rated?

Key facts

Trains on what you type
Not stated
Where data is stored
UK / EU
Minimum age
Not stated
Use case
Attendance, behaviour and communication
Sector
Schools
Research status
Partial

Safer alternatives

Same main use (Attendance, behaviour and communication) and sector, rated better for the same audience. Alternatives are suggested from our published ratings; check they meet your needs. How alternatives are chosen

For staff use

No better-rated alternative found yet: here’s what to look for.

  • It acts as a processor for your school (not a controller)
  • It doesn’t train its AI on what you type
  • Data stays in the UK/EU, or transfer safeguards (standard contractual clauses, the UK IDTA or adequacy) are stated
  • There is a data processing agreement (DPA) for schools
  • The minimum age fits your pupils, or pupils use it through a school account

We’ve logged this gap and will research tools for it in our weekly update.

For pupil use

New here? Each field has a short explanation underneath. Our getting started guide explains what to look for and what to do next.

About the tool

SupplierThe company that makes and runs the tool.
School Synergy
WebsiteWhere we found the main information about the tool.
https://www.attending.school
CategoryWhat sort of tool it is, for example a chatbot or a lesson-planning helper.
attendance
Pupil-facingWhether pupils use it directly, or only staff. Pupil use needs extra care.
no

Your data

Processor or controllerA processor only uses data on your school’s instructions. A controller makes its own decisions about the data, which means your school has less say.
processor (school is controller, per DPA)
Where data is storedWhich country the data is stored in. UK or EU storage is usually simpler for schools.
UK (and EEA where applicable); no transfer outside unless authorised, with SCCs/IDTA (DPA)
Trains AI models on inputsWhether what you type (or upload) may be used to improve the supplier’s AI. “No” is what you want for anything about pupils or staff.
not stated
How long inputs are keptHow long the supplier keeps what you type before deleting it.
not stated

Agreements and contacts

Privacy noticeThe supplier’s privacy notice: their own explanation of what they do with personal data.
https://www.attending.school/about-us/policies-data
Data processing agreement (DPA)The data processing agreement: the contract that sets out how the supplier must look after your school’s data.
https://www.attending.school/schooldata/pages/data/Attend%20Data%20Processing%20Agreement.pdf
Signs individual DPAs with schoolsWhether the supplier will sign a data agreement with your school specifically, rather than just standard online terms.
yes - DPA template names the school as controller
UK GDPR representative / DPOWhether the supplier names a data protection officer or UK representative you can contact about data questions.
DPO: Alan Cree (named on policies page)

Age and safety

Minimum ageThe youngest age the supplier allows to use the tool. Check this before any pupil uses it.
not stated
Key safety noteAnything else worth knowing, such as admin controls or content filtering.
Cyber Essentials; working towards ISO 27001 (target Autumn 2026); AI features not described in published documents
Research statusHow complete our research on this tool is.
partial - DPA read 23 Oct 2026; AI features and training not described

Sources

  1. attending.schoolhttps://www.attending.school/about-us/policies-data
  2. attending.schoolhttps://www.attending.school/schooldata/pages/data/Attend%20Data%20Processing%20Agreement.pdf

Change history

DateFieldWasNowSource
2026-10-23dpa url—https://www.attending.school/schooldata/pages/data/Attend%20Data%20Processing%20Agreement.pdfattending.school
2026-10-23processor or controller—processor (school is controller, per DPA)attending.school
2026-10-23data location—UK (and EEA where applicable); no transfer outside unless authorised, with SCCs/IDTA (DPA)attending.school
2026-10-23uk gdpr rep or dpo—DPO: Alan Cree (named on policies page)attending.school
2026-10-23signs individual dpa—yes - DPA template names the school as controllerattending.school
2026-10-23key safety noteCyber Essentials; DPA and privacy policy listed as documents; AI features not describedCyber Essentials; working towards ISO 27001 (target Autumn 2026); AI features not described in published documentsattending.school
2026-10-23Staff ratinggreyamberattending.school
2026-10-23Pupil ratinggreyredattending.school

See all recent changes

Quick answers

Is Attend (School Synergy) safe for UK schools?

AI Prefect rates Attend (School Synergy) Amber for staff use (Doesn’t say whether it trains on what you type; 3 of 6 key fields not stated) and Red for pupil use (Supplier says it is not for pupils). This is based on the supplier's published documents, last checked 2026-10-23. It is not legal advice; complete your own DPIA.

Does Attend (School Synergy) train on our data?

Not stated. We could not find a published statement from the supplier on whether Attend (School Synergy) trains its AI on what users type.

Where is Attend (School Synergy) data stored?

UK (and EEA where applicable); no transfer outside unless authorised, with SCCs/IDTA (DPA).

What age is Attend (School Synergy) for?

Not stated. The supplier does not publish a minimum age we could find.

Is there a safer alternative to Attend (School Synergy)?

Better-rated tools with the same main use and sector: ClassDojo (AI tools) (amber).

Generated only from the facts above. “Not stated” means the supplier doesn’t publish it.

Tell me if this rating changes

Suppliers change their terms. Leave your email and we’ll let you know if the rating for Attend (School Synergy) changes. Nothing else.

Spotted something out of date? Suppliers change their terms. Tell us and we will re-check it. This page is not legal advice; complete your own DPIA.